Privacy Policy

Fireside English (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.firesideenglish.com) or use our services.

Data Controller Information

Fireside English

Belle Peñaranda

2045 W Grand Ave Ste B PMB 83782, Chicago, IL 60612-1577, USA

belle@firesideenglish.com

+17035946773

Personal Data We Collect

We collect the following categories of personal data:

  • Contact Information: Name, email address, phone number.

  • Billing Information: Payment details for invoicing and processing payments.

  • Service Information: Information you provide during lessons (e.g., goals, preferences, progress).

  • Technical Data: IP address, browser type, operating system, and cookies (for website analytics).

  • Communication Records: Emails, WhatsApp messages, or other communication regarding our services.

Purposes of Data Processing

We process your personal data for the following purposes:

  • To provide our language teaching services.

  • To communicate with you regarding your lessons or account.

  • To manage billing and issue invoices.

  • To personalize and improve the services we offer.

  • To comply with legal obligations, such as record-keeping for tax purposes.

  • To resolve disputes or enforce our terms and conditions.

Legal Basis for Processing

We process personal data based on the following legal bases:

  • Contractual Obligation: To fulfill our agreement with you as part of our services.

  • Legitimate Interests: To improve our services and manage our business operations.

  • Consent: When you opt-in to receive marketing emails or share optional information.

  • Legal Compliance: To meet legal obligations, such as tax reporting or responding to legal requests.

Data Sharing

We do not sell, rent, or trade your personal data. We do not use third-party payment processors; instead, we manage invoicing directly. Your payments may be made via bank transfer or Bizum, depending on your preference.

We may share your data only in the following circumstances:

  • Legal Authorities: If required by law or in response to legal proceedings.

  • Service Providers: For website hosting, email delivery, or analytics (if applicable).

Retention of Personal Data

We retain your personal data for as long as it is necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal obligations (e.g., tax records).

  • Resolve disputes and enforce agreements.

Payment-related data such as invoices will be retained in compliance with tax laws.

Your GDPR Rights

As an individual within the European Economic Area (EEA), you have the following rights under GDPR:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data (right to be forgotten).

  • Restriction: Request we stop processing your data in certain circumstances.

  • Portability: Request transfer of your data to another data controller.

  • Objection: Object to our processing of your data for specific purposes.

  • Withdraw Consent: If we rely on your consent, you can withdraw it at any time.

To exercise your rights, contact us at belle@firesideenglish.com.

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure storage, and access control. However, no method of transmission over the Internet is 100% secure.

International Data Transfers

If you are located outside the United States, please be aware that your personal data may be transferred to, stored, or processed in the United States. By using our services, you consent to such transfers.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing them with your data.

Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, contact us:
Belle Peñaranda
belle@firesideenglish.com
+17035946773

You also have the right to file a complaint with your local Data Protection Authority if you believe we have violated GDPR.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.